Privacy Policy – Proscrubs

Effective Date: 28th February, 2026

At Proscrubs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from our online store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Proscrubs, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing address

  • Payment Information: Credit/debit card details or other payment method information

  • Technical Information: IP address, browser type, and other usage data

  • Order Information: Purchase history and product preferences

We collect this information to provide a smooth, secure, and personalized shopping experience.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Fulfillment: Processing and delivering your purchases

  • Customer Support: Responding to inquiries and resolving issues

  • Marketing Communications: Sending newsletters, promotions, and product updates (you may opt out at any time)

  • Analytics: Monitoring website usage to improve our services and website performance

3. Sharing Your Information

We may share your personal information with trusted third parties to help us provide our services, including:

  • Shipping Companies: To deliver your orders efficiently

  • Marketing Platforms: To manage promotional communications and campaigns

  • Analytics Platforms: To better understand website usage and improve performance

We do not sell, rent, or trade your personal data to third parties for unrelated purposes.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, track website performance, and support marketing efforts.

You will see a cookie notice upon visiting our site. You may manage or disable cookies through your browser settings, though some features of the site may not function as intended.

5. User Rights

You have the right to:

  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time

  • Access Your Information: Request details about the data we hold

  • Data Deletion Requests: Ask us to remove your personal information from our records

To exercise these rights, contact our support team (see details below).

6. Data Security

Proscrubs implements appropriate technical and organizational measures to protect your data, including SSL encryption and secure servers. We strive to maintain the confidentiality, integrity, and security of your personal information.

7. Children’s Privacy

Our website is intended for users 13 years and older. We do not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

8. Media and Product Images

All images, videos, and media displayed on the Proscrubs website are the property of Proscrubs or our licensed partners.

  • Use of Product Images: Visitors may view, share, or link to our product images for personal, non-commercial purposes.

  • User-Submitted Media: If you submit images or content to Proscrubs (e.g., via reviews or contests), you grant us a worldwide, non-exclusive license to use, reproduce, display, and distribute the content for promotional or marketing purposes.

  • Third-Party Media: We may include media from trusted partners or affiliates. We are not responsible for the privacy practices of third-party content providers.

9. Comments, Reviews, and Testimonials

Proscrubs welcomes feedback, reviews, and testimonials from our customers. By submitting content on our website, you agree to the following terms:

a. Personal Data Collection
When you post a review, comment, or testimonial, we may collect:

  • Your name

  • Email address (if required for verification)

  • Content of your submission

  • Any images you choose to include

This data is used to display your submission, verify authenticity, and improve our products and services.

b. Publication of Content

  • Reviews, testimonials, and comments may be displayed publicly on our website.

  • By submitting content, you grant Proscrubs a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your submission for marketing, promotional, or editorial purposes.

c. Moderation and Removal

  • Proscrubs reserves the right to moderate, edit, or remove any content that we deem inappropriate, offensive, spam, or irrelevant.

  • We may also remove content upon request if it violates your privacy or contains sensitive information.

d. Third-Party Responsibility

  • If you link to external websites or post content that includes third-party material, Proscrubs is not responsible for the privacy practices or content of those third parties.

e. Accuracy and Authenticity

  • All reviews and testimonials must reflect genuine experiences. False or misleading submissions may be removed.

f. Contact Regarding Submissions

  • If you have questions about your review, comment, or testimonial, or wish to request removal, please contact our support team:

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Proscrubs – Customer Support
Email: support@theproscrubs.com
Phone: +92-3700603052
Address: Wapda Town, Lahore, Pakistan

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for updates. Continued use of our website constitutes acceptance of any changes.